Assess and advance your Digital Customer Success strategy to deliver bigger results faster.  Learn how in our latest webinar.

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Transform Your Customer Lifecycle To Drive Best-In-Class NDR

On Demand Webinar

Introducing ValueXperience — a proven framework that will supercharge your customer lifecycle

Transform Your Customer Lifecycle To Drive Best-In-Class NDR

Is Your Organization United To Amplify Net Dollar Retention?

While driving Net Dollar Retention (NDR) is a mission-critical priority in most B2B technology organizations, the reality of customer value realization is concerning. The absence of a company-wide mindset and organization-wide customer strategy puts your ability to drive best-in-class NDR at extreme risk. In order to achieve market-leading NDR, a new standard for your customer lifecycle management strategy that integrates your entire organizational ecosystem is essential. Enter ValueXperience; the new industry-defining framework for B2B technology companies seeking a connected and collaborative customer lifecycle that maximizes the creation of measurable value for customers.

customer lifecycle management

On this webinar, you will discover…

  • 6 key disciplines that your organization must master to build a customer lifecycle that drives value for your customers and company
  • An achievable, bite-sized approach to connect your customer lifecycle across your entire organizational ecosystem
  • A proven way to assess where your organization is today and where you need to start in order to successfully adopt ValueXperience in pursuit of best-in-class NDR

Watch Webinar Now

Hear From Customer Lifecycle Management Pioneers

On this webinar, learn from two customer lifecycle champions – Ross Fulton, Founder & CEO of Valuize, and Emily Ryan, Valuize’s Chief Client Officer. Together, they share their expertise on how you can leverage ValueXperience to unite your entire organization and transform your customer lifecycle in pursuit of best-in-class Net Dollar Retention.

Ross Fulton, Founder & CEO

Prior to founding Valuize, Ross spent over 16 years growing software companies and their partners in go-to-market strategy, sales engineering and customer success leadership roles on both sides of the Atlantic. An Englishman by birth but not by nature…he’ll take an espresso over tea every time!

Emily Ryan, Chief Client Officer

With nearly 15 years’ experience coordinating teams across Sales, Post-Sales and Product/Delivery to ensure successful customer interactions, Emily views enterprise business through a unique and collaborative lens. Her unique expertise applying Customer Success Strategy to effectively establish, analyze and scale great customer-centric teams means her impact is not only to corporate revenue and retention, but to the health and productivity of the teams she empowers.