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Webinar

Constructing The Three Pillars Of Customer Success Operations To Maximize Net Revenue Retention

On-Demand Webinar

The most advanced customer success operational models are constructed on three core pillars: Customer Success Strategy, Technology, and Data.

Constructing The Three Pillars Of Customer Success Operations To Maximize Net Revenue Retention

Uniting Customer Success Strategy, Technology and Data

To drive market-leading net revenue retention in your B2B software company, a best-in-class customer success operational model is essential. The most advanced CS operational models are constructed on 3 fundamental pillars: Customer Success Strategy, Customer Success Technology, and Customer Data. By uniting this powerful trifecta, your organization will be empowered to optimize the customer experience and drive transformative revenue retention results.

Watch this webinar to build your CS operational model via the following key actions:

  1. Define the 3 Pillars of Customer Success Operations as the foundation of recurring revenue growth for your organization
  2. Construct each pillar around expert guidance and industry best practices 
  3. Integrate each pillar to create a seamless, end-to-end operational model

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