Assess and advance your Digital Customer Success strategy to deliver bigger results faster.  Learn how in our latest webinar.

back to all resources
Webinar

Designing Prescriptive Outcomes That Will Unite Your Pre- and Post- Sales Teams With Your Customers

On Demand Webinar

In order to deliver value to your customers, your organization needs to create desired outcomes that your pre- and post- teams can confidently and consistently deliver on.

Designing Prescriptive Outcomes That Will Unite Your Pre- and Post- Sales Teams With Your Customers

Desired outcomes will bridge your customer-facing teams

For your B2B software company to effectively retain and expand your customers, you need a standardized way of delivering value to your customers. By designing a set of prescriptive outcomes that your customer-facing organization can consistently deliver on, you can align your pre- and post- sales teams around a clear Value Cycle with the right processes, resources, and incentives to win more business and keep your customers happy.

Watch this webinar to learn how to effectively:

  • Design prescriptive outcomes that unite your teams to deliver measurable value to your customers
  • Deliver these outcomes to a high-performance Value Cycle
  • Drive maximum customer retention, expansion and advocacy

Watch Webinar Now