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How to Select the Right Customer Success Technology for Maximum ROI

Customer Success leaders are looking to invest in technology that enables their team to deliver a better customer experience. However, with customer success technology rapidly emerging and evolving, knowing how to evaluate and select the right platform for your organization can be challenging.

Here are 6 Customer Success Technology Evaluation Criteria You Should Consider. 

Watch this on-demand webinar where we breakdown the following topics to help inform your customer success technology evaluation and selection process: team structure, data integration, segmentation, automated triggers & playbooks, health scoring, and ease of implementation.